Privacy Policy

At DevTech Security Ltd ("we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the applicable data protection laws in Scotland and the United Kingdom.

1. Information We Collect

We may collect and process the following categories of personal information when you engage with our website or use our services:

- Contact information, including your name, email address, phone number, and postal address.

- Business information, such as company name, job title, and business contact details.

- Information related to the services you have inquired about or requested from us.

- Financial information for billing purposes.

- Information collected through cookies and similar technologies when you visit our website (please refer to our Cookie Policy for more details).

2. How We Use Your Information

We use the collected personal information for the following purposes:

- To provide you with the services you have requested, including designing, installing, servicing, repairing, and upgrading security systems.

- To communicate with you regarding our services, respond to your inquiries, and address your requests.

- To process payments and invoices for the services provided.

- To send you relevant updates, newsletters, or marketing communications with your consent (you may opt-out at any time).

- To improve and optimize our website, products, and services through aggregated and anonymized data analysis.

3. Disclosure of Your Information

We may share your personal information with the following third parties for the purposes outlined in this Privacy Policy:

- Trusted professionals within our network for large-scale projects or specialized services.

- Service providers and partners who assist us with various aspects of our business operations, such as IT support or payment processing.

We will not sell, trade, or otherwise transfer your personal information to external parties for their marketing purposes without your explicit consent.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When the data is no longer required, it will be securely deleted or anonymized.

5. Your Data Rights

You have the following rights concerning your personal information:

- Access: You can request a copy of the personal information we hold about you.

- Rectification: You can correct any inaccurate or incomplete data we have about you.

- Erasure: You can request the deletion of your personal information under certain circumstances.

- Objection: You can object to the processing of your personal information in specific situations.

- Withdrawal of Consent: If we process your data based on your consent, you can withdraw it at any time.

To exercise your data rights or if you have any privacy-related inquiries, please contact us here.

6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be entirely secure, and we cannot guarantee the absolute security of your data.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website, and the date of the latest revision will be indicated at the top of the page.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us here.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy.

Last Updated: 22.07.23